Human Resource Management

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 Human Resource Management (HRM) is a crucial aspect of the hospitality industry. The industry is known for its high turnover rates, low wages, and long working hours. The COVID-19 pandemic has further exacerbated these challenges, with many hospitality companies struggling to stay afloat.



The top HR challenges in the hospitality industry include low wages, high turnover rates, lack of diversity in higher ranks, and the need to recruit and retain capable talent. The industry is highly competitive, and companies often compete for talent against employers in other industries that require similar skills. The pandemic has also led to a surge in remote work and greater job flexibility.

Human Resource Management in the Hospitality Industry: A Guide to Best Practice is an excellent resource for understanding HRM practices in the hospitality industry. The book covers topics such as changing labor market profiles, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender, and harassment at work.

The social psychology of managing people, the economics of labor, practical techniques, and strategy are four perspectives from which Human Resource Management in the Hospitality and Tourism Industry examines the role of human resource management in the hospitality and tourism industry. The book provides an overview of HRM practices in the industry and highlights the importance of effective HRM practices for business success.

Managing Human Resources in the Hospitality and Tourism Industry is an online course offered by The Hong Kong Polytechnic University. The course covers contemporary issues in human capital management in the hotel and tourism industry from macro- and micro-perspectives. It examines how organizational culture impacts human capital, how to effectively staff your team, leadership skills, and how to manage employee motivation.

References.

  1. https://www.shrm.org/hr-today/news/hr-magazine/winter2020/Pages/top-hr-challenges-in-the-hospitality-industry.aspx
  2. https://www.routledge.com/Human-Resource-Management-in-the-Hospitality-Industry-A-Guide-to-Best-Practice/Boella-Goss-Turner/p/book/9781138338883
  3. https://www.taylorfrancis.com/books/mono/10.4324/9781315831565/human-resource-management-hospitality-tourism-industry-michael-riley
  4. https://www.edx.org/learn/business-administration/the-hong-kong-polytechnic-university-managing-human-resources-in-the-hospitality-and-2
  5. https://opentextbc.ca/humanresourcesinfoodservices/part/human-resources-management-in-hospitality

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